Why Choose Timberlake Building & Renovations?




REPUTATION  |  RELATIONSHIPS  |  RESPONSIVENESS  |  RESULTS  |  REFERRALS


REPUTATION
Timberlake Building and Renovations is a sister-company of Timberlake Homes which has been building throughout Maryland since the 1960’s and in recent years, has expanded into Delaware. The Timberlake organization proudly enjoys a positive reputation among our customers, Realtors, trade partners, business partners and the general public. We credit our positive reputation to our commitment to customer satisfaction via our pledge not to consider a job complete until the customer is satisfied and our promise to work with integrity and back our words up with superior results. Choosing Timberlake Building & Renovations means you are choosing a company backed by years of experience with a positive reputation earned over time.

RELATIONSHIPS
With so many years of experience and a positive reputation in the industry, it’s easy to understand why we have relationships with some of the best construction trades in the industry. We like to call them “our Trade Partners”, and some of them have been teamed up with the Timberlake organization for decades. It is as a result of these partnerships that superior craftsmanship is achieved! We also have relationships with some of the area’s most talented architects and engineers who can assist our customers with project design, as well as some of Maryland’s most well-respected financial entities who can provide financing for our customers’ projects. Lastly, you’ll find teamwork within our own organization which results in a smoother, more hassle-free experience for our customers.

RESPONSIVENESS
At Timberlake Building & Renovations, we pride ourselves on a dedication to outstanding customer service. It’s a commitment we make at the start of each and every project we undertake. A key element of that commitment is timely responsiveness to our customers. That means, whether you leave us a voice mail, send us an email or are awaiting a project cost bid, project details, project completion or answers to your questions, you can expect a quick response and prompt results. Additionally, we strive for on-time delivery–whether it’s delivery of your proposal or “delivery” of your completed project. Count on us for quality and timeliness!

RESULTS
We are a results-oriented organization. We set goals, and we achieve them! Our primary goal is customer satisfaction, but there are secondary goals established to help us reach that. Those goals include listening intently to our customers’ needs and bringing their visions to life. Whether our customers know exactly what they want-down to the smallest detail-or perhaps only have ideas from magazine pages they’ve collected over the years, our experienced team has a knack for listening and guiding a buyer through the process. We also strive to be sensitive to a buyer’s projected budget–sometimes even helping a buyer establish the budget. A company can build or renovate a home, but to do it to satisfy a customer’s needs and wishes and to do so within budget, requires a higher level of dedication and skill.

REFERRALS
The greatest compliment we can receive is to get a referral from our current or previous customers. And that's just what happens to us time and time again. But even if our customers don't have someone to refer to us, many of them have taken the time to tell us how pleased they are and have given us permission to share their testimonials with others. Just ask us if you would like to see some of them.